# Trouble Shooting

**I can't login to my account.**

* In the "Sign-In" pop-up, click "Forgot Password?" and enter your e-mail for a temporary password.

**I can't locate a previously saved article.**

* Click on "Bookmarks" tab on the left panel to see all previously saved articles 
* Go to front page to identify specific project headers (e.g., "Ethereum", "Aave") that reflect corresponding use of hash tags. Click on a heading and try locating your article. 
* Go to front page, scroll down to "Uncategorized" and try locating your article. 
* Return to the session in which you saved an article. Locate your analysis and re-click "Post". Submit a Public post to re-create your article. 

**`Analyst` is giving me an error.**

* Copy and paste the previous prompt.
* Adjust prompt with specific key words, added context and/or date ranges (if applicable)
* Open a new session and re-try previous prompt.

**`Analyst` is hallucinating.** 

* Using hashtag (e.g., # aave) to reference a project (if available) 
* Re-try your prompt with specific key words, added context and/or date ranges (if applicable)
* Click "edit" button to correct the `Analyst`<br>

**`Analyst` is stalling.**&#x20;

* If `Analyst` stalls after user enters a prompt, copy and paste the same prompt and enter it again.&#x20;
* If `Analyst` continues to sall, copy and paste the same prompt and enter into a **new session.**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.exponent.ai/getting-started/trouble-shooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.